Support

One address reaches a person: [email protected]. It is a small team, so it is answered rather than staffed — we would rather say that than print a response time we cannot keep.

Things you can do without us

These are self-serve and immediate, and none of them needs an email: cancel a subscription (it stops the next charge and you keep what you paid for until the period ends), export everything we hold about you, and delete your account. What we do not promise is the authoritative list of what this product can and cannot do.

Billing and cancellation

Write to the address above. Include the email on the account and roughly when the charge happened — that is enough to find it. If you live in the EU or the UK you have 14 days to withdraw from a new subscription without giving a reason, and the terms set out exactly what that returns: the whole payment, not a proportion of it, whatever you have used in the meantime.

Reporting content

If something this product generated should not exist, send us enough to find it — the conversation or image, and what is wrong with it. Content that is illegal is removed and, where the law requires it, reported; we do not need to agree with you about anything else first.

Privacy, your data, and security

Export and deletion are on your account page and do not require asking. For anything the page cannot do — a correction, an objection, a question about what a receipt proves — the same address reaches us. If you have found a security problem, say so in the subject line and we will treat it that way.